[Infographic] How Open Access BPO is Ensuring Continuous Ops During COVID-19
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It has been three months since the effects of the COVID-19 were felt around the world. It halted many business operations across industries, consequently pulling down revenues and threatening employment. As a multilingual business process outsourcing (BPO) firm, workforce safety is a top priority at Open Access BPO. In fact, employee health and safety measures […]
Open Access BPO’s Operational Preparedness in the Time of COVID-19
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Open Access BPO’s business continuity planning strategies have ensured our operational resilience, enabling us to provide seamless 24/7 outsourcing solutions during the pandemic. The drastic changes brought by COVID-19 inadvertently highlighted the cracks in many company’s disaster preparedness strategies. A study by human resource consulting firm Mercer says that over half of businesses worldwide weren’t even […]
[Infographic] PCI DSS Compliance at a Glance
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Felons continue their crimes on the digital platform even as COVID-19 endangered lives and livelihoods. This highlights the utmost need for businesses and their service providers to tighten security protocols and comply with the PCI DSS e-commerce security standards. The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard established to […]
When choosing a service provider to outsource their processes, businesses must also understand how their prospects develop and deploy their programs.
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The outsourcing company must have the processes, technologies, and the skilled workforce to address every client’s needs and help them achieve their long-term plans. Good outsourcing companies combine long-range thinking with the processes, technologies, and a skilled workforce. The best business process companies orchestrate and deploy these resources to great effect when they launch a […]