[Infographic] How Open Access BPO is Ensuring Continuous Ops During COVID-19
It has been three months since the effects of the COVID-19 were felt around the world. It halted many business operations across industries, consequently pulling down revenues and threatening employment. As a multilingual business process outsourcing (BPO) firm, workforce safety is a top priority at Open Access BPO. In fact, employee health and safety measures […]
Open Access BPO’s Operational Preparedness in the Time of COVID-19
Open Access BPO’s business continuity planning strategies have ensured our operational resilience, enabling us to provide seamless 24/7 outsourcing solutions during the pandemic. The drastic changes brought by COVID-19 inadvertently highlighted the cracks in many company’s disaster preparedness strategies. A study by human resource consulting firm Mercer says that over half of businesses worldwide weren’t even […]
[Infographic] PCI DSS Compliance at a Glance
Felons continue their crimes on the digital platform even as COVID-19 endangered lives and livelihoods. This highlights the utmost need for businesses and their service providers to tighten security protocols and comply with the PCI DSS e-commerce security standards. The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard established to […]
When choosing a service provider to outsource their processes, businesses must also understand how their prospects develop and deploy their programs.
The outsourcing company must have the processes, technologies, and the skilled workforce to address every client’s needs and help them achieve their long-term plans. Good outsourcing companies combine long-range thinking with the processes, technologies, and a skilled workforce. The best business process companies orchestrate and deploy these resources to great effect when they launch a […]
